FAQ
About LipCur
Q: What is LipCur?
A: LipCur is a fast-acting cold sore relief solution designed to stop outbreaks and help you heal within 24 hours. It is not a lip balm. It is formulated specifically to address cold sores - stopping them before they fully develop and helping to prevent future outbreaks with daily use.
Q: Where is LipCur made?
A: LipCur is manufactured in the USA by Lipcur LLC, based in Washington, Illinois.
Q: Where can I buy LipCur?
A: LipCur is available exclusively online at lipcur.com. Ordering directly from our website ensures you receive a genuine product with fast shipping and the full benefit of our 120-day money-back guarantee.
Q: How much does LipCur cost?
A: LipCur is $24.95 with free shipping on all USA orders.
Q: Who created LipCur?
A: LipCur was created by our founder, who dealt with cold sores personally for many years. In January 2025, while testing different plant-based blends, he applied his latest formula at the very first sign of a cold sore and the results were immediate. Since developing LipCur, he no longer suffers from cold sores. His goal is to share this with everyone who knows how frustrating and painful cold sores can be.
Q: How is LipCur different from other cold sore products like Abreva?
A: Most cold sore products focus on numbing pain or speeding up healing by a day or two. LipCur is formulated to work fast from the very first tingle with a goal of stopping the outbreak before it fully develops. Our founder created LipCur because nothing on the market actually solved his cold sore problem.
How to Use
Q: How do I use LipCur?
A: Apply LipCur liberally to the affected area as needed, up to five times per day. For best results, apply at the very first sign of a cold sore - the tingle - before the blister forms. Use daily to help prevent future outbreaks.
Q: When is the best time to apply LipCur?
A: The best time to apply LipCur is at the very first sign of a cold sore. That tingle or itch you feel on your lip is your warning sign. Apply LipCur immediately at that stage for the best possible results. Do not wait until the blister is fully visible.
Q: How much should I apply?
A: Apply LipCur liberally to the affected area. The more consistently you apply it - especially in the first few hours of feeling the tingle - the better your results will be.
Q: Can I use LipCur every day even without an outbreak?
A: Yes. Daily use of LipCur helps keep your lips conditioned and may help prevent future outbreaks. Many customers use it as part of their daily routine to stay prepared.
Q: How many times a day can I apply LipCur?
A: LipCur can be applied up to five times per day.
Ingredients & Safety
Q: What are the ingredients in LipCur?
A: LipCur contains an active base of Ricinus Communis Castor Seed Oil, Beeswax, Lauryl Laurate, Carnauba Wax, Propylene Glycol, and Tocopherol, combined with Rosemary Antioxidant CO2 Extract, Licorice Root Extract, Black Pepper Extract, Echinacea Extract, Lemon Balm Extract, Tomato Extract, Calendula Extract, and Neem Leaf Extract.
Q: Is LipCur safe for children?
A: LipCur is safe for adults and children 2 years of age and older. Children under 2 years of age should consult a physician before use.
Q: Will LipCur interact with my other medications?
A: LipCur is for external use only. If you have concerns about interactions with other medications or treatments, please consult your healthcare professional before use.
Q: Why is there a thin layer of liquid or oil on top of my balm? Is it safe?
A: Yes, this is completely normal and is called sweating. Because LipCur uses clean, natural ingredients like Beeswax and Castor Seed Oil without harsh synthetic binders, warm temperatures during shipping or storage can cause a small amount of oil to rise to the surface. Simply wipe the top layer off with a tissue or gently swirl it back into the balm with a clean finger. The product quality and benefits remain completely intact. To prevent this, store your balm in a cool, dry place away from direct heat.
Results
Q: How fast does LipCur work?
A: LipCur is designed to work within 24 hours. Our customers report significant improvement within the first day of use. Acting fast at the first tingle gives you the best chance of stopping the outbreak before it fully develops.
Q: What if LipCur does not work for me?
A: We stand behind every jar of LipCur. If you are not satisfied with your results for any reason, you are covered by our 120-day money-back guarantee. Contact us at support@lipcur.com and we will make it right.
Shipping & Orders
Q: Do you offer free shipping?
A: Yes. Shipping is free on all orders within the USA.
Q: How long does shipping take?
A: Orders usually ship within 2 business days via USPS Ground Advantage.
Q: Do you ship internationally?
A: LipCur currently offers free shipping on all USA orders. For any questions about shipping to your location, please contact us at support@lipcur.com.
Refunds & Guarantee
Q: What is your money-back guarantee?
A: LipCur is backed by a 120-day money-back guarantee. If you are not satisfied with your results for any reason, contact us within 120 days of your delivery date and we will issue a full refund - no questions asked.
Q: Do I need to return the product to get a refund?
A: No. You do not need to return the product. You can keep it.
Q: How much will I be refunded?
A: You will receive a full refund of your purchase price of $24.95, back to your original payment method.
Q: How long does the refund take?
A: We process your refund on our end within 24 hours of your request. Your bank or card provider may take additional time to reflect the refund, which is outside of our control.
Q: When does the 120-day guarantee period start?
A: The 120-day guarantee period begins from the date of delivery of your order.
Q: What happens if my order arrives damaged?
A: If your product arrives damaged, please contact us immediately at support@lipcur.com with a photo of the damage. We will offer you a full refund or a free replacement - whichever you prefer.
Q: What happens if my order is lost in transit?
A: If your order is lost in transit, contact us and we will either reship your order or issue a full refund - your choice.
Contact & Support
Q: How can I contact LipCur?
A: You can reach us by emailing support@lipcur.com or by using the contact form on our website at lipcur.com/pages/contact. We aim to respond within 24 hours.
Q: Where is LipCur located?
A: LipCur is based in Washington, IL, United States.
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.